FAQ'S

The delivery day for your order is based on the neighbourhood in which you live. 

HOW DO I ORDER?

1. Ordering an item: browse through our online grocery aisles using the tabs at the top of the page, or use the search feature to find specific brands and items. Begin building your grocery cart using the +/- buttons. You can see the items you’ve added to your cart in the sidebar or by clicking on the cart icon at the top right of the page.
2. Finding information about a product: click on a product description or picture to see the detailed description of the product, the ingredients, and the supplier of the product (including the distance each product has traveled to our warehouse).
3. Finalizing your order: when you have added all the items to your grocery cart, proceed to the checkout to review the items in your cart, and complete your order. You will receive a confirmation email with your order details and delivery day. If you signed up using the Quick Sign up, you’ll be asked to enter your account details and payment info to complete your sign up.
4. Making changes: You can make adjustments and additions to your order as often as you’d like (before 11.59 PM (AB) deadline the day before your delivery day). Each time you adjust and submit your order changes, an email will be sent to you confirming your most recent order. Don’t worry! We aren’t sending you multiple orders—your most recent confirmation is what we will be delivering.